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DFS Sofa
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cinnamongirl_3
Posts: 1 Newbie
I recently purchased 2 x sofas from DFS and there is an issue as they look 2 tone and are not.
they visited and were baffled, agreed it looked bad, ;eft and said they would be in touch.
A manager ssked to call which I agreed too. I had the feeling he had a pre set speech to advise me this was a lighting issue and not a fault.
the sofa which I love looks ridiculous in my home. The difference is so that the top looks like it needs a professional clean.
i have purchased on credit. Where do I stand with this
Any help would be appreciated
they visited and were baffled, agreed it looked bad, ;eft and said they would be in touch.
A manager ssked to call which I agreed too. I had the feeling he had a pre set speech to advise me this was a lighting issue and not a fault.
the sofa which I love looks ridiculous in my home. The difference is so that the top looks like it needs a professional clean.
i have purchased on credit. Where do I stand with this
Any help would be appreciated
0
Comments
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Who was "they" that visited and agreed it looked bad. Did they give you anything in writing.
Any chance you could post a photo of the issue?0 -
Do you mean that the sofas are meant to be two-tone but aren't, or that they aren't meant to be two-tone but are?cinnamongirl_3 said:I recently purchased 2 x sofas from DFS and there is an issue as they look 2 tone and are not...0
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