DFS Sofa

cinnamongirl_3

I recently purchased 2 x sofas from DFS and there is an issue as they look 2 tone and are not.
they visited and were baffled, agreed it looked bad, ;eft and said they would be in touch.
A manager ssked to call which I agreed too.   I had the feeling he had a pre set speech to advise me this was a lighting issue and not a fault.
the sofa which I love looks ridiculous in my home. The difference is so that the top looks like it needs a professional clean.
i have purchased on credit.  Where do I stand with this 
Any help would be appreciated 

MeteredOut

Who was "they" that visited and agreed it looked bad. Did they give you anything in writing.

Any chance you could post a photo of the issue?

Okell

cinnamongirl_3 said:

I recently purchased 2 x sofas from DFS and there is an issue as they look 2 tone and are not...

Do you mean that the sofas are meant to be two-tone but aren't, or that they aren't meant to be two-tone but are?