We're aware that some users are experiencing technical issues which the team are working to resolve. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

DFS Sofa

Options
I recently purchased 2 x sofas from DFS and there is an issue as they look 2 tone and are not.
they visited and were baffled, agreed it looked bad, ;eft and said they would be in touch.
A manager ssked to call which I agreed too.   I had the feeling he had a pre set speech to advise me this was a lighting issue and not a fault.
the sofa which I love looks ridiculous in my home. The difference is so that the top looks like it needs a professional clean.
i have purchased on credit.  Where do I stand with this 
Any help would be appreciated 

Comments

  • MeteredOut
    MeteredOut Posts: 2,983 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Who was "they" that visited and agreed it looked bad. Did they give you anything in writing.

    Any chance you could post a photo of the issue?
  • Okell
    Okell Posts: 2,611 Forumite
    1,000 Posts Second Anniversary Name Dropper
    I recently purchased 2 x sofas from DFS and there is an issue as they look 2 tone and are not...

    Do you mean that the sofas are meant to be two-tone but aren't, or that they aren't meant to be two-tone but are?
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.7K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.4K Spending & Discounts
  • 243.7K Work, Benefits & Business
  • 598.5K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 256.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.