DFS Sofa

I recently purchased 2 x sofas from DFS and there is an issue as they look 2 tone and are not.
they visited and were baffled, agreed it looked bad, ;eft and said they would be in touch.
A manager ssked to call which I agreed too.   I had the feeling he had a pre set speech to advise me this was a lighting issue and not a fault.
the sofa which I love looks ridiculous in my home. The difference is so that the top looks like it needs a professional clean.
i have purchased on credit.  Where do I stand with this 
Any help would be appreciated 

Comments

  • MeteredOut
    MeteredOut Posts: 1,120
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    Who was "they" that visited and agreed it looked bad. Did they give you anything in writing.

    Any chance you could post a photo of the issue?
  • Okell
    Okell Posts: 612
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    I recently purchased 2 x sofas from DFS and there is an issue as they look 2 tone and are not...

    Do you mean that the sofas are meant to be two-tone but aren't, or that they aren't meant to be two-tone but are?
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