Combining Postage for eCP items?

se2020
se2020 Posts: 375
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A buyer has purchased 2 items from me,
They were listed as buy-it-now with free postage. (On eBay)
Normally I would post both together and send a partial refund as a combined postage discount. 

I think they have completed checkout separately for both items though. 
Address is the same for both but it is an argos collect point and both have a different eCP number showing.

Do I just post in 2 separate parcels?
(And give no postage refund)

Comments

  • Yes. Because of the two different reference numbers, you will need to send separately.
  • soolin
    soolin Posts: 71,883
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    As above you must send the two items separately to ensure both labels get scanned as received. 
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing [email protected] views are my own and not the official line of MoneySavingExpert.
  • se2020
    se2020 Posts: 375
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    Thanks,
    Posted off the 2 separately today!
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