LV Car Insurance massive hike

LV has been rated the overall best car insurance by Which Magazine for the past few years. But I was horrified to see that my renewal quote was increased by £200 from £360 to £567 last month. I’ve made no claims in over a decade.

I realise that car insurance has gone up across the board but this seemed ridiculous. I called them and they would not lower. Did the usual comparisons recommended on this site (plus using TopCashback to get further rebate). Eventually settled for AA, who are well rated by Which and the increase was just under £100. Bye bye LV after 3 years. Shop around folks.

Comments

  • DullGreyGuy
    DullGreyGuy Posts: 9,029
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    Never understood the Which? ratings. A former client used to operate under 3 key own brands, for sales & service two were serviced by one call centre and the third by another. For claims all were serviced by the same claims centre. You literally talked to the same member of staff, their headset told them which brand to use in the salutation when they answered your call.

    There was no prioritisation of one over the other, no difference in decision rules for staff etc however routinely the Mass-Exclusive brand was ranked in the top 25%, the Mass-Market was ranked in the 25%-50% and the Budget was ranked 50%-75%. Either they were very lucky and got a particularly on the ball person each time they called the top brand and one of the dunces for the budget or they were influenced by the marketing and not the real world experience. 
  • My renewal quote with the AA is up 60%, and when I called them to discuss ways to squeeze out a small reduction, they were less than helpful. Increasing my voluntary excess or reducing the miles covered per year both INCREASED the premium. They couldn't explain why but said they didn't understand the system.
    Anybody got any ideas??
  • DullGreyGuy
    DullGreyGuy Posts: 9,029
    First Anniversary First Post Name Dropper
    Forumite
    My renewal quote with the AA is up 60%, and when I called them to discuss ways to squeeze out a small reduction, they were less than helpful. Increasing my voluntary excess or reducing the miles covered per year both INCREASED the premium. They couldn't explain why but said they didn't understand the system.
    Anybody got any ideas??
    Any particular reason why you want to use the AA as your broker? Why not shop around and see what other brokers and insurers can do for you?

    You dont say what your current excess or mileage is... very high excess increase premiums because of negative selection (bad drivers choose them because they think it'll get them cheap insurance) and very low mileage because of lack of familiarity due to not driving enough. The later you can only really flex if you genuinely intend to change your driving habits. 
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