We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Moving to new property
Hi All,
Just moved to new property. I informed the current gas provider Scottish Power that I was moving in. The previous householder was on a fixed contract. They are now saying that I cannot switch providers without paying a £100 exit fee. Can this be right when I haven't signed up for the fixed plan and only now do they tell me which tariff/plan I'm on?
Thanks
Just moved to new property. I informed the current gas provider Scottish Power that I was moving in. The previous householder was on a fixed contract. They are now saying that I cannot switch providers without paying a £100 exit fee. Can this be right when I haven't signed up for the fixed plan and only now do they tell me which tariff/plan I'm on?
Thanks
0
Comments
-
No it is not right unless you unwittingly agreed to go onto a fixed tariff when you called. You were on a deemed variable contract from the day that you became responsible for the property. I would use SP’s complaints procedure to get this resolved. Make your complaint in writing.0
-
Did they put the account in your name and ask for a opening read? Or did they somehow get the impression you were just a new roommate/ tenant and adding your name?
You probably need to send proof, the contract you have.0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.4K Banking & Borrowing
- 254.1K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.5K Work, Benefits & Business
- 602.8K Mortgages, Homes & Bills
- 178K Life & Family
- 260.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards