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Problems freezing/unfreezing cards in the Halifax app? You might need to whitelist "tags.tiqcdn.com"
Fingerbobs
Posts: 1,719 Forumite
After spending several days wondering why I could only occasionally use the card freezing/unfreezing function in the Halifax app, I finally tracked down the problem.
When you use this function, the app tries to connect to tags.tiqcdn.com. If it cannot connect to this domain, it simply won't let you change the freeze status of any cards. If they're currently frozen, you can't unfreeze them, and vice versa. No error messages, the function just doesn't work.
If you have any kind of DNS filtering on your network (e.g. for parental controls), you'll need to make sure this domain is allowed if you want to be able to freeze/unfreeze Halifax cards.
HTH
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