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  • Kor65
    Kor65 Posts: 20 Forumite
    10 Posts

    Unfortunately, it looks like the emphasis is on the buyer. And I think a lot of people reading this thread would’ve fell into the same trap/situation ideally the website should advice  you as you book. hope you get something back. although these days there seems to be less and less consumer rights.  Especially on these  travel third-partyWebsites


  • CKhalvashi
    CKhalvashi Posts: 12,134 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    When you bought the flights, did the page display the words "self transfer"? That should have alerted you to the fact that these were two separate flights, not a through ticket, and had you clicked on the warning you would have been given further details.

    If in fact the warning was not displayed then you would have a reasonable case that the agent failed to discharge their duty of care towards you, their customer, but enforcing this against Booking.com is unlikely to be simple.
    I'm going to be difficult here and not agree with this.

    It is the explicit responsibility of the passenger to ensure they meet all entry and transit requirements of any country in any event. We have seen this requirement with  Indian citizens transiting Germany on official transit flights where Germany considers this a risk for illegal migration.

    It is generally common sense to only transit through visa free countries, especially when transiting through third countries on separate tickets booked with unauthorized agencies.
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