How to send an a document from my email to a file on my phone

doingitanyway

There used to be a blue file as an option when I wanted to save a downloaded ticket. It has gone as an option. Does anyone know how to get it back. I use an iPhone.
Thank you

Billxx

Select the attachment in the email, then click the share button - take the option "copy to files".

DullGreyGuy

Which mail client? Apple Mail or another one?
Which version of iOS?

If its a PDF etc and therefore its showing the content in the email rather than a file icon then you just long press it and click either "Save to Files" if you want to use Apple's File application or Share and then Dropbox or whatever your preferred file storage is

If its a traditional attachment then there is a blue square with an arrow pointing in it at the end of the file name which when pressed gives you the choices of where to save to 

doingitanyway

Billxx said:

Select the attachment in the email, then click the share button - take the option "copy to files".

Thank you Bill Copy to files is not there in the options. It used to ask if I wanted to save it to my phone and when I said yes, it gave me the option to save to files. Is there anything in my settings I might have changed inadvertently that stops this now happening? 

doingitanyway

DullGreyGuy said:

Which mail client? Apple Mail or another one?
Which version of iOS?

If its a PDF etc and therefore its showing the content in the email rather than a file icon then you just long press it and click either "Save to Files" if you want to use Apple's File application or Share and then Dropbox or whatever your preferred file storage is

If its a traditional attachment then there is a blue square with an arrow pointing in it at the end of the file name which when pressed gives you the choices of where to save to 

Thank you. I am going to try long pressing the PDF to see if that gives me the save to file option. Thank you.

doingitanyway

No, the save to file option is not there...the frustrating thing it used to be and I can see the blue file box so that is still there...

oldernonethewiser

Do you have the Files app currently on your iPhone?

PHK

Just to check we're talking about the same thing.

You've received a ticket via email and you want to save it to Files on your iPhone?

If so, what document type is the ticket (PDF, DOC etc)?

Is it an attachment or is it embedded in the email.

Which iPhone do you have and what version of iOS?

Are you using the Apple Mail app?

Who is your email provider?

Sorry for all the questions but it will help us help you 

doingitanyway

No problem @PHK  thanks for your time.

Yes, I have a ticket on my email that I wish to save on Files on my iPhone (I am trying to stop getting papers tickets)

The ticket is PDF

Not using Apple Mail

Using gmail account

Thanks @oldernonethewiser I do have files on my phone

oldernonethewiser

Annoying.

Have you done the old "turn it off and back on again" thing?

doingitanyway

oldernonethewiser said:

Annoying.

Have you done the old "turn it off and back on again" thing?

Thanks, at least I know it isn't my incompetence!