Aldermore Advice

Reading2023

Need to make more of my savings and in the past always kept with the well known banks etc, was looking at Aldermore rates and they seem quite good but nervous about using them. Has anyone any advice/experience of using them, reviews seem good but never to sure with Trustpilot etc.

mebu60

Aldermore are ok but there's better rates elsewhere. For easy access if that's what you're after:
Top Easy Access acs Ranked: Top of The Pots - **No Chat** — MoneySavingExpert Forum
FSCS gives you £85k protection with the providers listed.

If you're looking at fixed rates check out the NS&I 1 Year GGB/GIB at 6.2%AER asap before it goes NLA. 

oldernonethewiser

The only issue I have had with them is when using the App.  It always takes two attempts to log on.  Web, no problem.  Not had any problems adding or withdrawing money as required. 

ColdIron

Aldermore are fine, I've used them for over 10 years

Don't use Trustpilot for financial products

vic_sf49

As above, I've also used them for years, and have just this second opened a fixed account with them. I'll decide whether to fund it in the coming days. 

Reading2023

Thanks, just retired so was looking at their 5 year fixed to get a reasonable return over a longer period. Was also considering moving one of my ISAs to again their fixed rate. 

PeskyBlunder

Used for 3 years - no problems. Just gave instructions to open a new fixed rate account to replace one which matures next month - the rate for that is higher than for new customers (6% vs 5.9%).

LHW99

Had business and personal accounts with Aldermore going back probably 10 years or more. No issues.

Dustyevsky

I go back to the days when they were Ruffler Bank, about 16 years or so. No problems.

Albermarle

One good point is that Aldermore are rarely ( if ever) the subject on here of complaints.

The only issue I have had with them is when using the App.  It always takes two attempts to log on.

I did not know they even had an app. In fact I just searched the Apple app store and no results.
In any case for fixed term savings accounts an app does not really bring any benefit.

OP - Be aware that in common with many smaller banks, that they use a big clearing bank for payments in and out. So when paying in it will be to a Barclays, HSBC account etc ( I can not remember which one)

ColdIron

Albermarle said:

One good point is that Aldermore are rarely ( if ever) the subject on here of complaints.

True enough, I've never had a single problem

To my knowledge they don't have, and have never had, an app