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Octopus Energy will they combine readings from Economy 7 meter for standard tariff?

Although in my area (East Midlands) the new E7 low rate from Octopus is only 14.98p compaired to Shells 18.93p it comes at the expense of a higher day rate of 33.6p from Octopus. The single rate from Octopus is only 26.76p and as i dont use very much low rate electricity it would be better to just combine the 2 readings and have standard rate for all usage. Has anyone had success getting Octopus to combine the readings from an E7 meter?

Comments

  • Yes I did that for the same reason - give them a call and they will move you to flat rate.
    You will still be providing two readings but both charged at the same rate.

    In my case they actioned it in a day (last year).
  • subjecttocontract
    subjecttocontract Posts: 2,666 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 21 September 2023 at 2:47PM
    Yes I did that as well, I'm in Essex.
    I have a smart meter.
    My bills still show separate day and night energy use but they are added together and a flat rate applied for the bill.

  • Raxiel
    Raxiel Posts: 1,403 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    They will happily do that, as others have said, the only thing to keep in mind is, if you change tariffs with them*, they'll default to the E7 version every time, so you have to contact CS each time either when you switch or, if you're worried a deal might disappear before someone reads your message, you can switch online and then they'll backdate it.

    *not applicable to 'smart' tariffs like Agile or Tracker
    3.6 kW PV in the Midlands - 9x Sharp 400W black panels - 6x facing SE and 3x facing SW, Solaredge Optimisers and Inverter. 400W Derril Water (one day). Octopus Flux
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