E.on Next's Pledge tariff costs £50 less than the Energy Price Cap – should you switch?

bristolleedsfan

QrizB said:

LearningToBePassive said:

Thanks.  So if I consume double the "ofgem typical electricity" and double the "ofgem typical  gas" usage, I'd get a discount of around £100?

That depends on how much of the discount is on the unit price, and how much is on the standing charge, since you'll still only be paying one standing charge!

It's pretty straightforward to calculate the saving if you know the two tariffs and your consumption.

Discount is on unit rate, no discount on standing charge.

"£50 saving is applied as a reduction on unit rates split across both electricity and gas" (£25 saving per fuel).- taken from quote page

LearningToBePassive

Ok but given the confusing message I got from eon directly, perhaps my question would be better phrased as "Should I expect my saving to be greater than £50 if I use significantly more electricity and gas than the mythical ofgem typcal customer and move to this tariff?"

LearningToBePassive

I've confirmed with eon that the amount of discount in £ terms does depend on the usage.  Seemed obvious but the first eon customer service person I spoke to was adamant that it would be exactly £50 regardless of usage.

_Jem_

LearningToBePassive said:

I've confirmed with eon that the amount of discount in £ terms does depend on the usage.  Seemed obvious but the first eon customer service person I spoke to was adamant that it would be exactly £50 regardless of usage.

A email from Eon that they are sending out.

Important to know.

At E.ON Next we’re always looking out for our customers, so we wanted to give you a bit more info about the £50 saving.

If you get your electricity and gas from us, pay by Direct Debit and use the average amount of energy set by Ofgem (that’s 2,700 kWh of electricity and 11,500 kWh of gas) you’ll pay £50 a year less than the price cap with Next Pledge.

But if you pay a different way, have only one fuel with us, or use more or less energy than detailed above, you’ll see a slightly higher or lower yearly saving against the price cap.

MigsyBigsy

Was in the process of switching to this BUT cancelled a few days after (I was within the cooling period)

Now I checked my bank account and see that EOn have taken £63 off my account. Phoned EOn who said that the charge is for the usage. So in a few days they have charged me £63 - even if I wasnt with them officially.

What a joke! Been told to supply meter readings for the energy i used at that time. My question to them which was not answered is how will they make any comparison if I didnt even supply any readings to begin with?!

dealyboy

@MigsyBigsy said:

Was in the process of switching to this BUT cancelled a few days after (I was within the cooling period)

Now I checked my bank account and see that EOn have taken £63 off my account. Phoned EOn who said that the charge is for the usage. So in a few days they have charged me £63 - even if I wasnt with them officially.

What a joke! Been told to supply meter readings for the energy i used at that time. My question to them which was not answered is how will they make any comparison if I didnt even supply any readings to begin with?!

Hi Migsy ...
Is this perhaps a case of switching supply when a fast switch is chosen and cancellation occurs after the supply date?

The switch date or supply date can be as early as two days after the application and is the default. It is stated that the customer is responsible for usage from the supply date to the cancellation date.

MigsyBigsy

dealyboy said:

Hi Migsy ...
Is this perhaps a case of switching supply when a fast switch is chosen and cancellation occurs after the supply date?

The switch date or supply date can be as early as two days after the application and is the default. It is stated that the customer is responsible for usage from the supply date to the cancellation date.

Thank you for the response. Greatly appreciated.

If it is usage then they are assuming that I used £63 of gas / electricity - which for me is a month's worth (if that).

I havent even used £10 in the days I was with EoN. In addition, when asked to provide meter readings to calculate exact usage for the days I was with them - how can they compare if I did not provide meter readings when I initially joined?

dealyboy

@MigsyBigsy said:

dealyboy said:

Hi Migsy ...
Is this perhaps a case of switching supply when a fast switch is chosen and cancellation occurs after the supply date?

The switch date or supply date can be as early as two days after the application and is the default. It is stated that the customer is responsible for usage from the supply date to the cancellation date.

Thank you for the response. Greatly appreciated.

If it is usage then they are assuming that I used £63 of gas / electricity - which for me is a month's worth (if that).

I havent even used £10 in the days I was with EoN. In addition, when asked to provide meter readings to calculate exact usage for the days I was with them - how can they compare if I did not provide meter readings when I initially joined?

It is probably just an estimate of a 'high' user's consumption. I would provide them with an estimate of your meter reads from the supply date to cancellation (with any evidence), however your original (and again current) supplier is likely to have the reads as they should not be billing you for that period.