Can't find Customer Service Messages in the App

On my Starling home page at the top right there is a red notification circle with a number "2" in it, which I presume are messages / notifications.  So I've been in absolutely every option inn the app trying to find and open these messages / notifications.  The closest I can find is Main>Notification History where I can see the following "You have a new Customer Services message. Please open your starling app to view it" which kind of takes me full circle as I can't find where in the app I can see the message?

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