EVRi Feedback Email

Granthamare

Have you received one of these recently, just to clarify something which I have written to the survey company about, unless you paid EVRi to deliver something, you are NOT the customer. The retailer/seller is EVRi's customer. LEGALLY if you have a problem with a delivery it is the retailer/seller's responsibility to resolve it, not yours. Remember you were not the person who chose EVRi to deliver your parcel, that was also the retailer/seller. Also which is not clear on the feedback request is that the company doing the survey is based in a America and there is no mention of what they do with the data they collect. It is up to you whether you complete it or not, but now you can make an informed decision

born_again

Maybe they are looking for feedback on the delivery people. Which is a bit pointless asking the company that sent the product out.
Far better to ask the person that received it.

flo22

Yes I had one when I was processing a return, I typed my feedback in (negative) and it wouldn't let me submit