Mystery Sumup payment on credit card statement

alfiethecat

How do you find out what a Sumup payment is for? There's one on my credit card statement, ref Sumup *handforth Thcw Cambridge. I haven't got a receipt for the payment and can't remember or find out what it's for. I googled it and got to company information about Handforth Thcw but am none the wiser who they are, I guess they trade under another name. There doesn't seem to be a facility on the Sumup website for finding out who a company might be that trades through them. Can anyone help please? It seems to me this ought to be more transparent. Note to self: don't do any transactions without a receipt.

retiredbanker1

Sumup suggests a small business to me - visited any outdoor fairs etc recently, or a small cafe/shop?

la531983

Have you at least been to Cambridge?

Companies House suggests a change of address has taken place, the name Handforth did actually put me in mind of the Handforth near Manchester Airport and it seems they were based there once...

Did you get your car washed in the Tesco car park at Cheddars Lane? T.H.C.W = Tesco Hand Car Wash?

Registered office address changed from Handforth Dean Retail Park (Tesco Extra) Kiln Croft Lane Handforth Wilmslow Cheshire SK9 3PA England to Tesco Store, Cheddars Lane Newmarket Road Cambridge CB5 8HE on 2 October 2019

Penguin_

QUick google suggests something you have bought in Handforth Dean Retail Park (Tesco Extra) - could it be a laundrette or something simlar?

QrizB

I was about to say the same - Tesco Hand Car Wash

la531983

Seems they moved from Cheshire to Cambridge and kept the same name on the Sumup account.

Growingold

Small businesses often use SumUp for their card transactions.  Not all SumUp terminals print out a receipt but you are given the option to have one emailed or texted to you which would show the shop details..  Often customers decline this.  

daveyjp

Sumup is often used by businesses operating at market stalls, mobile food outlets etc using mobile payment terminals.

alfiethecat

Thank you all so much for going to all this trouble! Tesco Hand Car Wash in Cheddars Lane is right! I will always make sure to get a receipt in future but for now, YOU ARE ALL STARS XXXX

la531983

You would think the business would change its name to avoid any confusion (at least on the Sumup account anyway), Handforth Dean is miles away from Cambridge.

born_again

la531983 said:

You would think the business would change its name to avoid any confusion (at least on the Sumup account anyway), Handforth Dean is miles away from Cambridge.

Often these units get sent back & out again to different places, especially in big groups. 
As you can guess people in stores simply connect & use, they have no idea