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Being moved from Shell to Octopus - Seems too good to be true
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Take your own readings as often as you like but only update Octopus once a month, so you get monthly billing.Barnsley, South Yorkshire
Solar PV 5.25kWp SW facing (14 x 375) installed Mar 22
Lux 3.6kw hybrid inverter and 9.6kw Pylontech batteries
Daikin 8kW ASHP installed Jan 25
Octopus Cosy/Fixed Outgoing1 -
Johnat102 said:Don't reply if you have never had any problems.So frustrating, isn't it.I'm a new customer of Octopus Energy and they have taken my 'handover' meter readings and substituted them for each other. So, the day reading has been entered against Night, and the night reading has been entered against Day.If it isn't sorted and fixed in a reasonable amount of time, I'll be starting the swap back to Ovo.0
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