New Virgin Media terms - will you be cancelling your contract?

southsidergs

FreeBear said:

Trying to cancel is turning in to a nightmare.... Contract states that 30 days notice is given. Done that via email and now with their online chat system. They say that the cancellation can not be accepted as it is more than 60 days away.

My response is "You have acknowledged notice has been given, that you can not process it is not my problem".

Will wait to see if Virgin try to charge me beyond the date given.

Not another one of these. How difficult is it to male a note & give the 30 days notice? Much easier than the "customer is always right" line & any potential issues after where they'll be under no obligation to refund you