Electricity metre prices

1BYAnose

Just recently we were with SSE . This company was replaced by OVO. MY fiancee put £25 on the meter on the 4/9/23 and £20 on the 13/9/23. But this has dropped like a stone to 47p. We think that something is  not right with the payments 
Please can you advise.

la531983

Is it possible you are paying someone elses debt off?

£45 over 12 days though - assuming your standing charge is 50p times 12, and deduct the 47p, thats £38.53 worth of units, to be fair it doesnt sound an extravagant amount. What was the balance on the 13th BEFORE it was topped up by another twenty quid?

Robin9

Can you go back in time till when you moved in (when was that ?).  Did you then ring SSE to open your account -  and get the previous tenants closed - and get your own key ?