Double glazing issues

Seol88

Recently had to have some double glazed units in my timber sash windows replaced due to scratches caused by the people decorating the outside of the house (they are paying for the new glass)

Came home to find this.



I'm pretty sure I'm well within my rights to make a fuss here but just want to check I'm not missing something. 

Bigphil1474

The pictures aren't particularly clear, but they haven't done a good job on the trims. Give them a chance to put right. Did they re-use the old ones or new? I take it they weren't like that before.

Seol88

Basically the spacer bars are quite far in and they haven't followed the curve very well. On one pane I can see the whole spacer bar. The beading is less of a worry though annoying. 

chrisw

That is a terrible job. The window appears to be the wrong size and poorly fitted. You can see the spacer hidden by the window at one point so the rebate is obviously deep enough to a least get the spacers flush with the frame. I'd want that redoing.

Seol88

Yes, the originals were entirely hidden.

Thanks for the sense check