Revolut scam questions

mjbn

Is anyone else having problems tagging "no" to the scam questions in Revolut's app?  Ive had two occasions where I have been driven to cancel what has been a very regular transaction.  Each time the destination account details were removed and one one occasion 1500 euros held in a suspense account that you cant see on the app, only on a laptop.  Ive used Revolut successfully for years but if this continues I will need to drop it as it is not usable like this.  Thanks

flaneurs_lobster

What do you mean by "scam questions"? Is something fraudulent being attempted by Revolut?

mjbn

No.  I tried to make a money transfer to an EU bank account in the same way I have for years.  The app said it had detected a potential scam and guided me to some scam checking questions.  Each q has a Y or N button but I could not answer No. why it detected a scam I cannot imagine as i must have made transfers to this bank account dozens of times.  Hope this helps!

flaneurs_lobster

mjbn said:

No.  I tried to make a money transfer to an EU bank account in the same way I have for years.  The app said it had detected a potential scam and guided me to some scam checking questions.  Each q has a Y or N button but I could not answer No. why it detected a scam I cannot imagine as i must have made transfers to this bank account dozens of times.  Hope this helps!

Ah, understand thanks.