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Three Mobile Samsung Galaxy Z Flip 4 - can't hear numbers

I have bought the above phone via above network there is a huge issue when I ring banks and try to pass through security. They don't seem to hear me saying numbers or are able to register numbers I enter on the dial pad. Also when I talk to HMRC on the phone all is well until I need to spell out some numbers to them and then they keep saying the line is breaking. Samsung helpline were of no help.

Comments

  • facade
    facade Posts: 8,089 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Can you try with another 'phone and see if it is the phone or them?


    I don't know the answer but-

    I had trouble with HSBC and my EE mobile, every time I rang them it connected, then hung up immediately.
    I turned off wifi calling and the same thing happened. I tried a dozen times, then gave up and used a landline, which worked immediately.

    I just hope I never have to ring them again as I have got rid of my landline now I've gone to BT as my interweb provider.
    I want to go back to The Olden Days, when every single thing that I can think of was better.....

    (except air quality and Medical Science ;))
  • cerebus
    cerebus Posts: 677 Forumite
    500 Posts Name Dropper
    What's your signal strength like? Have you tried doing this outside were you have a strong signal?
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