Starter Checklist - ticked box A by mistake

tonysullivan1902

I process a payroll and a new employee is upset because she ticked box A by mistake and paid no tax. I am being advised by a co-worker to apply another tax code to her payroll account. I do not believe I can do this.
What are my options, please?

Dazed_and_C0nfused

Ask her to phone HMRC and arrange for an updated tax code to be issued.

In the short term operating the emergency code (1257L) on a non cumulative basis is probably a safe option.

tonysullivan1902

Not sure about that, FPS has been submitted.