Alliance Parking - Paid more than a full day in increments

pt998877

I received a NTK/PCN from Alliance Parking after staying in one of their car parks for just under 6 hours in total. I had paid for a total of 5 hours in increments as I kept continuing to stay. I left less than 10 minutes over the final end time, but had not taken in to account the time spent finding a space and paying. In total, I paid more than I would have if booking for 10 hours in one go. Payment was made via an app and I kept making new bookings as I wasn't able to find signal in time when trying to extend. The letter includes ANPR photos.

I appealed this via their website before finding this forum, citing the fact that I overstayed less than 10 min (albeit only at the end) and that I had paid more than the stay would have cost in one booking.

As they own the car park, so I cannot complain and have already appealed in this way and been rejected. Are there any further options?

Thanks in advance

pt998877

Title is incorrect, but I'm unable to edit. After checking, it was not a "full day in increments" but a couple of hours more than I had stayed.

Coupon-mad

Just ignore Alliance Parking now, until you get a court claim because there's no real appeal. It was right to dispute it like you did, but do not try IAS.

Sit tight.

DO NOT TAKE THE BAIT OF THE DEMANDS.

Laugh at the £170 threatograms.

Keep all your evidence and a copy of your appeal, your parking fee app payments and their template rejection, and all the demands in a drawer marked 'scam'. Only contact them if you move house because obviously you must check each letter is only a daft £170 threatogram and not a court claim (which will be easy to defend but can't be ignored).

Search the forum for Alliance Parking  (change the search to NEWEST) and learn from other similar threads about 'bouncy Kev'.  Nasty firm.  Do not be put off though.

KeithP

pt998877 said:

As they own the car park, so I cannot complain...

Do they? Alliance Parking own the car park?
Where exactly is this car park?

pt998877

KeithP said:

pt998877 said:

As they own the car park, so I cannot complain...

Do they? Alliance Parking own the car park?
Where exactly is this car park?

Harlyn Bay, Cornwall

pt998877

Coupon-mad said:

Just ignore Alliance Parking now, until you get a court claim because there's no real appeal. It was right to dispute it like you did, but do not try IAS.

Sit tight.

DO NOT TAKE THE BAIT OF THE DEMANDS.

Laugh at the £170 threatograms.

Keep all your evidence and a copy of your appeal, your parking fee app payments and their template rejection, and all the demands in a drawer marked 'scam'. Only contact them if you move house because obviously you must check each letter is only a daft £170 threatogram and not a court claim (which will be easy to defend but can't be ignored).

Search the forum for Alliance Parking  (change the search to NEWEST) and learn from other similar threads about 'bouncy Kev'.  Nasty firm.  Do not be put off though.

Thanks. Will do. All except a copy of my appeal as this was via a form on their website, so I don't have a copy.

If I was to move house, would I just need to send them a letter quoting the PCN reference and providing my new address?

B789

pt998877 said:

If I was to move house, would I just need to send them a letter quoting the PCN reference and providing my new address?

If you move address, you must tell them to "erase" your old address and rectify their data with your new address. You would only need to tell the solicitors and the PPC. You don't have any contact with the useless debt collectors.

The word "erase" is highlighted for a reason so you should use it.