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SmartParking Bury and Debt Recovery Plus

Hi all, after nearly 2 months abroad I come home to find the following 2 letters:

1) Smart Parking PCN for £100 (60 with discount if paid in time) from Angouleme Way Park, Bury.

2) Debt Recovery Plus letter for £170 because of an unpaid parking charge

I obviously had no way of knowing that I was charged whilst abroad. I literally opened the letters today. I already called the debt collectors to explain the situation, and they asked me for proof of travel. I sent that to them, and they told me that they "understand" and that they can reduce the charge back to £100 (only for today till 4PM). I didn't want to pay it straight away on the phone because I'm pretty sure that the parking was paid with cash at the machine, but I've got no way of proving that. 
The debt collectors also told me there's no point in appealing now because "This pcn is with debt recovery now Smart parking will no longer deal with you" 

I just wanted to hear some wisdom here before I make any payments. Thanks.

Comments

  • Coupon-mad
    Coupon-mad Posts: 155,731 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 4 September 2023 at 3:28PM
    I already called the debt collectors to explain the situation.
    Oh no.  We really wish you hadn't.

    Of course you aren't going to make payments!  Ignore it entirely unless you ever get a court claim or if you move house (which you must tell them).

    That's all.  Perfectly safe.  NO-ONE PAYS.

    Please stop taking the bait of a scam.

    You seem to have missed reading post 4 of the NEWBIES thread.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • That's right. Unfortunately, I contacted them before I thought about checking on here. I haven't made official appeals, but I might have mentioned in our phone conversation with the debt collectors (which supposedly is recorded) who was driving. I've also shown them flight tickets. Is it still safe to ignore and do nothing?

  • Grizebeck
    Grizebeck Posts: 3,967 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    It matters not what you explain to the bullies on the phone
    Cease all contact with DRP and move on your with life.
  • Coupon-mad
    Coupon-mad Posts: 155,731 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 4 September 2023 at 3:31PM
    Unfortunately, I contacted them before I thought about checking on here. I haven't made official appeals, but I might have mentioned in our phone conversation with the debt collectors (which supposedly is recorded) who was driving. I've also shown them flight tickets. Is it still safe to ignore and do nothing?
    I answered you in the full knowledge of your conversation that you wrongly had with the aggressive 'outrageous scam' debt chaser firm. I've no idea why people ring DR Plus!

    Nothing has changed about our advice.


    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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