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Missing Energy Bills Support Payment
My parents submitted their application for energy bills support payment in March 2023, but have yet to receive any payment. I've trawled the GOV.UK website trying to find any contact details that I can use to chase this up on their behalf, but can't find anything. Does anyone have any advice or experience on how I can chase up this missing payment?
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Comments
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Can you clarify which payment (the amount) you are chasing up?0
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And where in the UK your parents are (as things can be different depending on your local authority/if you're in Scotland).I'm not an early bird or a night owl; I’m some form of permanently exhausted pigeon.0
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They live in England and the payment is the £400 Energy Bills Support for people who aren't on a domestic electricity supply as they live in a retirement village. The scheme closed in May 2023 I think, but they already had their application in before then.0
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For the £400 alternative funding I believe - could be wrong, mind - that LAs were dealing with it. So a possible route to explore anyway if nobody else gives you any concrete suggestions.1
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