Scottish Power Fixed Business Tariff

Drays1

We unknowingly/ unwittingly signed up our small coffee shop to Scottish Power Fixed Tariff in Jan 23 until Jan 25. We are now paying 1.961pKWH now which is making the business unviable. SP are saying we are locked in and cant exit the tariff even if we pay to do so. Is there anything we can do? Weve raised a complaint with them . They are saying as they validated the tel call with us its legally binding. Many Thanks 

Robin9

Drays1 said:

............................. paying 1.961pKWH...........................

For gas I assume - but do you mean 19.61 p/Kwh ?     (I am on a business tariff paying 8.5266)

What is your  anticipated annual consumption and your s/c  (mine in £4.45 /day)

QrizB

Welcome to the forum.

Drays1 said:

We unknowingly/ unwittingly signed up our small coffee shop to Scottish Power Fixed Tariff in Jan 23 until Jan 25.

Exactly how did this happen?

Drays1 said:

We are now paying 1.961pKWH now which is making the business unviable.

By "we are now" do you mean since the fixed contract started in January? Or has it changed since then?

Drays1 said:

SP are saying we are locked in and cant exit the tariff even if we pay to do so. Is there anything we can do?

Commercial energy tariffs don't benefit from the usual consumer safeguards. Businesses are considered competent to negotiate their own contracts and don't need protection.
Is your business a Limited company?

Robin9 said:

Drays1 said:

............................. paying 1.961pKWH...........................

For gas I assume - but do you mean 19.61 p/Kwh ?     (I am on a business tariff paying 8.5266)

I'm assuming they mean £1.961. Under 2p/kWh shouldn't challenge anybody's bottom line.

Drays1

 Sorry.  This is for electricity. The current bill is 1928 KWH by 54.53p (£1051.34) Standing charge is 91 days by 192.91p (£175.55) Total is £1226.89 From 30.6.23 to 18.8.23   Maybe the charges are actually correct  ?as we charge our electric car through the coffee shop supply, our house supply was maxed out at 50amps already  .We cant recall which of us made the call to SP! Thanks for responding.  

Robin9

Sort out your house supply -  50a is an odd number, usually 60a or 80a, or even 100a. Then make use of a time of day tariff - 

rp1974

Drays1 said:

 Sorry.  This is for electricity. The current bill is 1928 KWH by 54.53p (£1051.34) Standing charge is 91 days by 192.91p (£175.55) Total is £1226.89 From 30.6.23 to 18.8.23   Maybe the charges are actually correct  ?as we charge our electric car through the coffee shop supply, our house supply was maxed out at 50amps already  .We cant recall which of us made the call to SP! Thanks for responding.  

Are the charges correct or not,dont you get an itemised bill which will tell you?.
At those rates charging your EV through the shop needs reconsidering,or stopping as even paid for public chargers will be less expensive.
It's neither here nor there if you can't remember who agreed to the contract with SP provided one of you did,raising a complaint wont achieve anything as you are bound by whatever was agreed to,SP should likely have the call recorded and should provide it to you.