Proof of no claims bonus
After nearly 2 months of cover. my new car insurer, the AA, is requesting a proof of no claims bonus on headed paper from my previous insurer, esure. esure have sent me an e-mail confirming it, but trying to request a physical letter is getting me no where. Their chat bot sends me to a phone line, which has recording message saying their systems are down. When I log onto my esure portal, no details of my previous car exist any more. Their e-mail address returns a 'simply log on and chat to us' message. I am pulling my hair out!
Any experience / suggestions of how to break this vicious circle, or make the AA happy with the e-mail esure sent me? Thanks!
"For every complicated problem, there is always a simple, wrong answer"
★ ★ ★ Meet your Ambassadors
- All Categories
- 338.9K Banking & Borrowing
- 248.6K Reduce Debt & Boost Income
- 447.6K Spending & Discounts
- 230.8K Work, Benefits & Business
- 600.9K Mortgages, Homes & Bills
- 171.1K Life & Family
- 244K Travel & Transport
- 1.5M Hobbies & Leisure
- 15.9K Discuss & Feedback
- 15.1K Coronavirus Support Boards