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House Insurance are only offering half of my claim
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FleaDee said:However, after now looking at their reviews on Trustpilot I do wish I had looked at this first before ever taking a policy out with them because they only score 3 and have many complaints on there.
If you read complaints carefully, and understand at least a little about insurance, you'll see many are really criticising their own choices or prejudices. 1 star review for DL because you cannot speak to anyone in the UK which is odd given they dont have any overseas call centres. Another 1 star review because the third party has denied liability and DL has said it could take 3-6 months to resolve... how is the third party's denial of liability a reflection on the service from DL?FleaDee said:My policy book doesn't actually mention anything about matching sets or even new for old. It's very basic.
Whilst basic policies can be cheap they are cheap for the reason that they dont provide the same level of cover and as a result can prove expensive in the event of a claim.0
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