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Parking Charges for Parking in Disabled Bay - PPS (London) Ltd

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Comments

  • ziran
    ziran Posts: 20 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    edited 29 March 2024 at 11:33AM
    Umkomaas said:
    Failure to ACT TODAY by contacting TNC to make payment will result in TNC seeking approval from our client for passing your account for further action
    Well isn't that scary!  Ignore them, come back if you receive a Letter Of/Before Claim from solicitors representing PPS (that won't be TNC) or a County Court Claim. 
       
         I have received a letter with the title Letter before Claim  around 15thMarch . On the 1st of March earlier I had received Final Notice before formal Legal proceedings from an individual representing the client : PPS London Ltd.

                                                                    Letter before Claim  
                                                                                                                                                 
                                                                                                                                                                            Account Information:
    PCN Number: XXXX
    Total Balance: £170
    Parking Charge  Date and Time : XXXX
    Location & Contravention : XXXX, Hertfordshire.
    Parking in Disabled Bay Without Clearly Displaying A Valid Disabled Badge


    Dear X.

    I am writing in  respect of the above debt relating to unpaid parking charges.

    As you have ignored previous requests for payment it is now our intention to issue legal proceedings for recovery. This is our Letter Before Claim as required by Pre-Action Protocol. Please DO NOT contact us. All contact and payments should now be made directly to our agents, CREDIT INVESTIGATION SERVICES, on 0141 280 7926 and quoting the reference number shown below. Alternatively payment can be made online at www.creditinvestigationservices.co.uk by selecting 'Pay Now'. To prevent further proceedings this must be done within 30 days of the date of this letter.

    The amount shown above will not increase if the debt is paid prior to the issue of the County Court Claim Also please note, the Pre-Action Protocol for debt claims as required by the Master of the Rolls is available online at
    .

    Any thoughts much appreciated
  • fisherjim
    fisherjim Posts: 6,999 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    "Please DO NOT contact us. All contact and payments should now be made directly to our agents, CREDIT INVESTIGATION SERVICES"
    What do you want to do? Their only demand it to pay a scammer a sum you don't actually owe!
  • nopcns
    nopcns Posts: 575 Forumite
    500 Posts Name Dropper
    Stating "please do not contact us" is a breach of the PAP. Report them to the SRA.
  • ziran
    ziran Posts: 20 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    Hello,
              Following previous advice on this forum regarding  the parking charge from Private Parking Solutions (London) Ltd, i.e

    come back if you receive a Letter Of/Before Claim from solicitors representing PPS (that won't be TNC) or a County Court Claim. 

    I have now received a Letter Before Claim from Gladstones Solicitors

    -----------------------Start of Letter--------------------------------------------------------------------------------------------------------------


    28th April 2025

                                               LETTER BEFORE CLAIM

    Dear  XXXX

    Our Client:

    Private Parking Solutions (London) Ltd

    Amount Due: £170.00

    Vehicle Reg:   XXXXX

    We act on behalf of the above Client and are instructed to commence legal proceedings against you to recover unpaid parking charge notice(s) as detailed in the attached schedule (full details of them having been sent to you by our Client already), it the Amount Due/ Debt remains unpaid or a valid reason for non-payment is not provided.

    The Amount Due/ Debt includes £70.00 claimed by our Client for the time/resources spent facilitating the recovery of the unpaid parking charge notice(s) pursuant to its ATA's Code of Practice and the Terms and Conditions of the Contract, which was entered into upon the driver of the vehicle entering the Relevant Land. The amount is a pre-determined and nominal contribution to our Client's losses as a direct result of your non-payment.

    We refer you to the Pre-Action Protocol for Debt Claims (paragraph 7) (the 'PAP') and the Practice Direction for Pre-Action Conduct (paragraphs 13-16) contained in the Civil Procedure Rules (CPR): regarding the Court's powers to impose sanctions for any failure to comply with the Practice Direction or the Protocol.

    You should do one of the following within 30 days of the date on this letter:

    1. PAY THE DEBT-To make payment please see the details overleaf.

    2. DISPUTE THE DEBT If you dispute the Amount Duel Debt you should respond via the Reply Form. In accordance with the PAP, which obliges the parties to act reasonably and proportionately, this can be completed on our website www.gladstonessolicitors.co.uk Alternatively, you can request a paper version (see overleaf).

    Before completing the online Reply Form you will be required to create a login, you will need your reference (XXXXXX) to do this.

    Warning regarding the issue of Court Proceedings

    If you fall to pay the Amount Duel Debt or provide reasons as to why you dispute the debt within 30 days, our Client reserves all its rights, including the right to commence Court proceedings (without  further reference to you should that prove necessary and appropriate), which will incur further costs and interest (as detailed overleaf), which will be added to the value of the Amount Due/ Debt.

    Our Client is satisfied it has sufficient evidence to support any Court proceedings brought against you.

    Should you fail to make payment of the Amount Due/ Debt and fail to respond to any subsequent Court proceedings, a County Court Judgment ('CCJ") may be entered against you.

    A  County Court Judgment

    If a CCJ is obtained in default, this will show on your credit record immediately and if payment of the CCJ is not made within 1 calendar month of the date of entry of the Judgment, the CCJ will not be removed and will be applied to your credit record for a period of 6 years.

    This may affect your ability to obtain credit in the future, or result in higher rates of interest being applied to any credit you are able to obtain.

    Please Contact Us

    Please note any reply received after 28 May 2025 legal proceedings may have already been issued: however, we will still consider your response in due course.

    Our team is ready to try to work with you to resolve this matter without the need for Court proceedings and it is important you contact us upon receipt of this letter.

    Yours sincerely

    Gladstones Solicitors 

    Gladstones Solicitors Limited

    ---------------------------------- End of Letter ----------------------------------------------------------------------------------------------------

    Pls let me know if you need additional information.  Any thoughts around how to proceed further is much appreciated. Thanks in advance.

  • Coupon-mad
    Coupon-mad Posts: 149,152 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 2 May at 12:09AM
    Just read the SECOND post of the NEWBIES thread (we will not link it; see my signature for how to hop there in a nanosecond).

    Read the SECOND POST OF IT ONLY.

    If it's just a LBC, respond as per the response template advice in the newbies sticky thread post 2 (and pleeeease don't post it, or Gladstones' template reply, here).

    Just search the forum for a phrase from Gladstones' reply (when you get it) and read other threads to save us repeating ourselves.

    No help is needed from us until you get the claim form, which the NEWBIES thread also covers in full.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
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