Flight rescheduled

meme86

We are flying to Dubai via Jordan next week with Royal Jordanian. Originally we should have had 7 HR 50mins layover in Jordan (it is 1 itinerary)

Last week, they have rescheduled our onward flight, and now have a 16 hour layover.

Are we entitled to anything, either compensation, or hotel? 

I emailed RJ straight away, but got no response. Have tried calling, and either get cut off, or have to leave a message, and they don't respond 

la531983

This outlines the procedure

https://www.airpassengerrights.co.uk/changed-flight-rights/#:~:text=Entitled to compensation for schedule,are not entitled to compensation.

It may also depend on who "they" is in this instance - is "they" the airline, or a mysterious third party you booked the flight through who have gone and changed it themselves?
Assume the former given your opening post.

As an aside, given the number of direct flights from the UK to DXB, I hope this flight was dirt cheap to have involved the faff of transiting via Amman!

Westin

I also wonder why such a convoluted routing was booked given the multiple direct services available.  

CKhalvashi

Westin said:

I also wonder why such a convoluted routing was booked given the multiple direct services available.  

Probably cost.

A colleague has flown from Warsaw to London via Brussels tonight as it was £100+ cheaper than a low cost airline and more than £200 cheaper than BA/LOT direct. The company has paid for the ticket. I have come up with various routings to get to various places before now when the savings are more than the cost of time.