First direct and tandem bank

Is anyone else aware of a problem transferring some money between FD and Tandem?  We have just switched to FD from Barclays (another tale) and my wife opened a Tandem account just before the switch. ( I opened an Atom bank account)  now I can't transfer money from FD to tandem.  My atom bank works fine!
Thanks for any help with this.


  • boingy
    boingy Forumite Posts: 648
    500 Posts Name Dropper
    In the last week or so I've made three large transfers from FD to Tandem with no problem. 

    Maybe check your linked bank on the Tandem app because I don't think it would have automatically updated when you switched to FD and payments inwards to Tandem must come from one of your linked accounts.
  • jbrassy
    jbrassy Forumite Posts: 544
    Fifth Anniversary 500 Posts Name Dropper
    I linked my FD account to Tandem using Open Banking and had no problems transferring money. 

    As the above poster said, you might need to connect your new FD account to Tandem using Open Banking as it might not automatically have switched from Barclays. 
  • km1500
    km1500 Forumite Posts: 1,740
    1,000 Posts First Anniversary Name Dropper
    are you trying by faster payment (push) or open banking (pull)?
  • Bigwheels1111
    Bigwheels1111 Forumite Posts: 1,845
    1,000 Posts First Anniversary Name Dropper
    FD Works both ways.
    Account number or open banking.
    I have used both this week.
    Open banking is the easiest.

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