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First direct and tandem bank

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Hi,
Is anyone else aware of a problem transferring some money between FD and Tandem?  We have just switched to FD from Barclays (another tale) and my wife opened a Tandem account just before the switch. ( I opened an Atom bank account)  now I can't transfer money from FD to tandem.  My atom bank works fine!
Thanks for any help with this.

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  • boingy
    boingy Posts: 1,467 Forumite
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    In the last week or so I've made three large transfers from FD to Tandem with no problem. 

    Maybe check your linked bank on the Tandem app because I don't think it would have automatically updated when you switched to FD and payments inwards to Tandem must come from one of your linked accounts.
  • jbrassy
    jbrassy Posts: 731 Forumite
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    I linked my FD account to Tandem using Open Banking and had no problems transferring money. 

    As the above poster said, you might need to connect your new FD account to Tandem using Open Banking as it might not automatically have switched from Barclays. 
  • km1500
    km1500 Posts: 2,439 Forumite
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    are you trying to.pay by faster payment (push) or open banking (pull)?
  • Bigwheels1111
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    FD Works both ways.
    Account number or open banking.
    I have used both this week.
    Open banking is the easiest.

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