Asda Customer Service and Complaint Email Address

jossdickie

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You should receive an email confirming the receipt of yours with a unique reference number in the Subject advising that they aim to reply within 48 hours.

[email protected]

jossdickie

Their Helplines go through to an Indian call centre where the Customer Service is quite basic as they usually refer you back to the store. The above email address is more effective.

0800 952 0101

0800 331 7409

sarah1972

jossdickie said:

You should receive an email confirming the receipt of yours with a unique reference number in the Subject advising that they aim to reply within 48 hours.

[email protected]

jossdickie said:

Their Helplines go through to an Indian call centre where the Customer
Service is quite basic as they usually refer you back to the store. The above email address is more effective.

0800 952 0101

0800 331 7409

Never had a problem with Asda over the phone on the very rare occasion I’ve had to call them. Never been referred back to store as I order online.