We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
The MSE Forum Team would like to wish you all a very Happy New Year. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!
Smart parking Ltd fine - Parking charge notice - hiring Hertz 247 B&Q van
berrybum
Posts: 23 Forumite
Hello,
I received a fine for overstaying in a retail park from Smart Parking Ltd - "Parking Charge Notice".
We were hiring a van from Hertz 247 B&Q van hire. Our car was parked in the car park whilst we were hiring the van. We contested the parking charge notice supplying a copy of our van rental which includes the location and duration of the hire (which matches the parking fine). Yesterday I had a letter saying they're upholding the appeal as believe it was issued correctly. It says that there is signage on maximum stay (240 mins) and we overstayed by 72 mins. Which is absolutely ridiculous given we provided proof that the car was there whilst we were hiring the van and how are you supposed to get to the retail park without a car!
They said we can appeal with POPLA. What else can I do to help support the case?
Many thanks
I received a fine for overstaying in a retail park from Smart Parking Ltd - "Parking Charge Notice".
We were hiring a van from Hertz 247 B&Q van hire. Our car was parked in the car park whilst we were hiring the van. We contested the parking charge notice supplying a copy of our van rental which includes the location and duration of the hire (which matches the parking fine). Yesterday I had a letter saying they're upholding the appeal as believe it was issued correctly. It says that there is signage on maximum stay (240 mins) and we overstayed by 72 mins. Which is absolutely ridiculous given we provided proof that the car was there whilst we were hiring the van and how are you supposed to get to the retail park without a car!
They said we can appeal with POPLA. What else can I do to help support the case?
Many thanks
0
Comments
-
Complain to the retail park if the Van Hire building is on site. The landowner can cancel it.
You made a rookie error by appealing instead of coming here first. You should never have said who was driving in the appeal. You have thrown away a winning point.
Luckily, there is another winning POPLA point for Smart Parking cases, as suggested by @Grizebeck
https://forums.moneysavingexpert.com/discussion/6424064/smart-park-appeal-rejection/p1
PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
CLICK at the top or bottom of any page where it says:
Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.9K Banking & Borrowing
- 253.9K Reduce Debt & Boost Income
- 454.8K Spending & Discounts
- 246K Work, Benefits & Business
- 602.1K Mortgages, Homes & Bills
- 177.8K Life & Family
- 260K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards