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2nd hand car - refund within 30 days?

TM1
TM1 Posts: 26 Forumite
Part of the Furniture 10 Posts Combo Breaker
I purchased a 2nd hand car from a dealer, after 3 weeks it suffered an engine failure.  The dealer supplied it with a short warranty, and is fixing the problem under that warranty.

I've heard from several mechanics that I can reject the car for a refund within 30 days for any reason, though when I look online I can't find anything to confirm that.

So can someone confirm:

Can I return the car within 30 days regardless of any faults or only if it has faults?

If I can only return it if faulty, can I still return it if the fault has been fixed for free by the dealer?

Comments

  • elsien
    elsien Posts: 34,666 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 21 August 2023 at 7:47AM
    https://www.thecarexpert.co.uk/rejecting-a-car/
    if the car has been repaired, then it’s not faulty anymore is it?
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • ecraig
    ecraig Posts: 254 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    It’s a mechanical item which can go wrong. What would be the issue in keeping it once it’s repaired to a satisfactory condition?
    it’s just unlucky that it went pop when you bought it.
  • TM1
    TM1 Posts: 26 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    ecraig said:
    What would be the issue in keeping it once it’s repaired to a satisfactory condition?
    Because I've spoken to 4 mechanics who all advised I ask for a refund... just generally saying the engine is well known to be a bad one, and comments like "it will never run as well once repaired" and will "probably break again"...
  • fatbelly
    fatbelly Posts: 21,787 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    edited 21 August 2023 at 8:43AM
    You can reject the car within the first 30 days  if your car has a significant fault that was present when you bought it (as opposed to developing afterwards)

    If the dealer refuses to accept your rejection, you will need to take legal action to reject the vehicle. This means potentially starting a court claim. It will cost you money, and there is no guarantee you will win.

    Mechanics are not necessarily expert advisers on the  Consumer Rights Act. It is likely that the dealer has had more experience of such claims than they have




  • ecraig
    ecraig Posts: 254 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    TM1 said:
    ecraig said:
    What would be the issue in keeping it once it’s repaired to a satisfactory condition?
    Because I've spoken to 4 mechanics who all advised I ask for a refund... just generally saying the engine is well known to be a bad one, and comments like "it will never run as well once repaired" and will "probably break again"...
    What car model is that that you are referring to?
    Did you buy a Peugeot with the 1.4l petrol?
    What car do these mechanics want to sell you instead? Everything can be fixed.
  • Yes - reject as soon as possible.  Bring in the Motor Ombudsman if needs be. 
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