Hive heating app on mobile phone.

Belenus

I have the Hive heating app on an OPPO A74 Android 13 mobile phone. It controls my central heating and hot water. It works fine but the display wraps the final letter of Boost.

Instead of Boost it displays

Boos

t

It also wraps the the time remaining. 00:44 is displayed as 

00:4

4

I have tried adjusting text size in the app but that makes no difference. It makes no difference to the functions but I would like to fix it if possible.

Any suggestions

Photo below.

Thanks

wongataa

Report the issues to Hive?

Belenus

wongataa said:

Report the issues to Hive?

Thanks for replying.

I have done and I have posted on the Hive forum too.

They cannot replicate my problem and have offered no solution.

Neil_Jones

Check text size in Android Settings -> Display.

It shouldn't affect Hive but stranger things have happened so...

Belenus

Thanks Neil,

I have tried that already.

Anyway, everything else displays just as I want it so I don't want to upset my other apps.

It is no more that a minor irritant.

PHK

This is a display scaling issue rather than text size.

The size of the text box of these two elements is set based on a proportion of the actual screen size based on the DPI the phone reports to the app. For some reason this isn't big enough to accommodate the font at that size.

As far as I know there are three possibilities.

As there are so many different screen DPI, Android apps are produced with what we could call resource packs for different DPI ranges. For some reason the wrong one might be being used. (Unlikely)

Your phone is reporting the 'wrong' DPI.

There's a display scaling option that's set to make the screen objects smaller so you can get more on screen. I don't know if Oppo give you menu options for scaling. 

(This could also happen if you've changed the font for one which is wider but you would remember doing that)

IvanOpinion

Looking at your screen, compared to mine, yours looks like it is using a heavier font weight, maybe semibold or bold. The writing on the equivalent screen on my phone (Pixel 6a) is a much lighter weight. No idea why that would be the case but would explain the wrapping.