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When a bank does not support name checking

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  • ColdIron
    ColdIron Posts: 9,802 Forumite
    Part of the Furniture 1,000 Posts Hung up my suit! Name Dropper
    edited 25 August 2023 at 12:15PM
    Opened a savings account did a £1 transfer, instantly received, transfered large amount Instantly received, days later cannot transfer between Tesco accounts as something to do with receiving something in the post Grrrrr
    As it's a new account it might have something to do with something in the post but as you seem to already have another Tesco account I suspect that it isn't
    If your new account is their Internet Saver be aware that it's quite normal not to be able to make a withdrawal for 3, perhaps 4, working days. I've had 32 of these and every single one has worked like this
    Be patient
  • Eventually got the money transferred (a helpfull person at the call center did it for me).  I had put in a complaint about the procedure.  They came back after a few days and agreed it could have been better and worked out how much interest I potentially lost and transferred that to me.

    In short Tesco bank look to be on the ball to me.
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