Sky TV

silverdwarf
silverdwarf Forumite Posts: 2
Part of the Furniture Combo Breaker
Newbie
Hi, I have been in the process of cancelling my SKY account but was offered a deal by e-mail which was close to what I wanted. I called SKY and negotiated a deal which included NETFLIX. I was unable to complete the deal as NETFLIX is in my wife's name so I said I would call back later when my wife came home. When I called later the call centre refused to honour this deal.
I assume they have my original call recorded so do they have to honour this deal?

Comments

  • McKneff
    McKneff Forumite Posts: 38,756
    Part of the Furniture 10,000 Posts Name Dropper
    Forumite
    No I had the same problem.
    Deals can change in minutes and did  in my case . I just told them I now wanted to leave and they rang back next day with a completely new deal..£20 cheaper than my original deal I had been paying for 18 month
    Just hold your nerve


    make the most of it, we are only here for the weekend.
    and we will never, ever return.
Meet your Ambassadors

Categories

  • All Categories
  • 339K Banking & Borrowing
  • 248.7K Reduce Debt & Boost Income
  • 447.6K Spending & Discounts
  • 230.8K Work, Benefits & Business
  • 601.1K Mortgages, Homes & Bills
  • 171.1K Life & Family
  • 244.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards