I Cloud storage

Ganga
Ganga Posts: 4,253 Forumite
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I received a message on my mobile phone ( Apple I phone 6 ) saying something like Your I Cloud storage is almost full BUT you can purchase more storage for a price.
Is this a genuine message or some sort of scam ,i deleted the original message and if genuine do people pay Apple I cloud for additional storage , any answers/help will be appreciated.

Comments

  • born_again
    born_again Posts: 19,641 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    I get loads of email about this. Strange as I do not have a apple product.

    Why not check you cloud acc & see waht it says?
    Life in the slow lane
  • TadleyBaggie
    TadleyBaggie Posts: 6,545 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Probably genuine, if you check your iCloud usage "Settings -> Apple ID -> iCloud" what does it days your usage and limit is?
  • Ganga
    Ganga Posts: 4,253 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Probably genuine, if you check your iCloud usage "Settings -> Apple ID -> iCloud" what does it days your usage and limit is?
    Thanks ,have just checked ,I Phone storage  19.7gb  of  64 gb used.
    that does not look full to me ,is cloud storage the same ?
  • MikeJXE
    MikeJXE Posts: 3,848 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Ganga said:
    Probably genuine, if you check your iCloud usage "Settings -> Apple ID -> iCloud" what does it days your usage and limit is?
    Thanks ,have just checked ,I Phone storage  19.7gb  of  64 gb used.
    that does not look full to me ,is cloud storage the same ?
    No iPhone storage is not iCloud storage 

    I pay for the extra 50 Gig on  iCloud storage 

    I get those emails and still have 9 Gig to use

    I removed my photos from iCloud storage to have more spare. 
  • tacpot12
    tacpot12 Posts: 9,166 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    I also pay for an extra 50 Gig on iCloud Storage. It costs 99p per month.
    The comments I post are my personal opinion. While I try to check everything is correct before posting, I can and do make mistakes, so always try to check official information sources before relying on my posts.
  • DullGreyGuy
    DullGreyGuy Posts: 17,474 Forumite
    10,000 Posts Second Anniversary Name Dropper
    edited 14 August 2023 at 9:33PM
    Ganga said:
    I received a message on my mobile phone ( Apple I phone 6 ) saying something like Your I Cloud storage is almost full BUT you can purchase more storage for a price.
    Is this a genuine message or some sort of scam ,i deleted the original message and if genuine do people pay Apple I cloud for additional storage , any answers/help will be appreciated.
    Go into Settings, Your name at the top, icloud and it will say X of Y used along with a chart showing what proportion of the storage different data types are using. 

    If its genuine, it will show it as being fairly full... it its less than 75% full then clearly its a scam.

    Alternatively look at, but dont click, where the message is trying to send you. If its apple it will be to iCloud.com or Apple.com, if its a scam it will be to iCloud.com.Somethingelse.com or AppleExtraStorage.com or such

    And yes, people do pay Apple for Cloud storage, we have 1TB of photos and videos shared fairly seamlessly over 9 devices only taking a tiny fraction of that on the devices themselves. 
  • TadleyBaggie
    TadleyBaggie Posts: 6,545 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Ganga said:
    Probably genuine, if you check your iCloud usage "Settings -> Apple ID -> iCloud" what does it days your usage and limit is?
    Thanks ,have just checked ,I Phone storage  19.7gb  of  64 gb used.
    that does not look full to me ,is cloud storage the same ?
    Read what I said to do again, i.e.  "Settings -> Apple ID -> iCloud" 
  • Ganga
    Ganga Posts: 4,253 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Ganga said:
    Probably genuine, if you check your iCloud usage "Settings -> Apple ID -> iCloud" what does it days your usage and limit is?
    Thanks ,have just checked ,I Phone storage  19.7gb  of  64 gb used.
    that does not look full to me ,is cloud storage the same ?
    Read what I said to do again, i.e.  "Settings -> Apple ID -> iCloud" 
    Sorry i have checked I Cloud storage  4.3GB of 5GB used so it is almost full ,if i delete a lot of unwanted photos and vidios off my phone will they come out of my I Cloud storage?
  • PHK
    PHK Posts: 2,198 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    Ganga said:
    Ganga said:
    Probably genuine, if you check your iCloud usage "Settings -> Apple ID -> iCloud" what does it days your usage and limit is?
    Thanks ,have just checked ,I Phone storage  19.7gb  of  64 gb used.
    that does not look full to me ,is cloud storage the same ?
    Read what I said to do again, i.e.  "Settings -> Apple ID -> iCloud" 
    Sorry i have checked I Cloud storage  4.3GB of 5GB used so it is almost full ,if i delete a lot of unwanted photos and vidios off my phone will they come out of my I Cloud storage?

    Not quite. Go to settings/apple id/iCloud/photos to check if you are syncing photos. If you are then it's okay to delete on your phone the photos you don't want synced to iCloud
    If you want to get rid of all the photos in iCloud then tap manage storage and then tap Turn off and Delete from iCloud.

    If you haven't got photos synced then it's something else taking up space. Go to AppleId/iCloud/Manage Account Storage , it will show you what is taking up the space. That's what you'll need to turn off or delete to free up space.

    Note that when you do this, it doesn't free up straight away. Eg you can download deleted photos for 30days.

    If you are able it's a good idea to get some more storage.


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