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Splitting EDF Direct Debits into 2 separate DDs?

Options
I am with EDF and currently pay one DD combined for both gas and electricity. I would like to split it - either separate DDs for gas and electricity, or simply divide it in half and have 2 DDs for the same amount. (Reason: My Santander account needs two DDs to get interest...)

EDF have told me (via WhatsApp) that this is not possible. Now, I remember when I was with EDF previously, I did have separate DDs for gas and electricity, so I am puzzled as to why they say it is not possible. Or did I simply get an 'Advisor' who didn't know?

Any experiences with this, or advice?

Alternatively, how easy is it likely to be to move my electricity (or gas) account to a different provider?

Thanks in advance

Comments

  • Hi,
    you could set up 2 DDs to EDF, name them gas and electricity, maybe vary amount on each a bit.
    Might have a problem with EDF if you try to half your existing DD.
    Switching should be easy, though no good deals just now, Octopus get a lot of good mentions on this board.


  • Ayr_Rage
    Ayr_Rage Posts: 2,665 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    "you could set up 2 DDs to EDF, name them gas and electricity, maybe vary amount on each a bit."

    @frugalmacdugal that won't work as the OP will only have one customer number with EDF on a dual fuel contract.

    @FlossingMill the EDF adviser was correct, you'll have to change your supplier for one of the utilities.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 12 August 2023 at 6:25AM
    Hi,
    aye, though EDF will still get same monthly amount.
    OP said, "(Reason: My Santander account needs two DDs to get interest...)", so he really only wants to split the Santander DD side of things.

  • Ayr_Rage
    Ayr_Rage Posts: 2,665 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    Hi,
    aye, though EDF will still get same monthly amount.
    OP said, "(Reason: My Santander account needs two DDs to get interest...)", so he really only wants to split the Santander DD side of things.

    EDF will only be able to request ONE as both DDs will have exactly the same details, sorry, but you aren't thinking straight.

    It would only work if the OP has two account numbers which will not be the case on a dual fuel contract.
  • Mstty
    Mstty Posts: 4,209 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    Move the easiest one to another supplier (Electricity).with the faster switching not done in 5 days.
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