Ceaserstone Primordia

screech_78

My husband installs quartz worktops and so I have a lot of quartz around my house. In my bathroom, the sills are quartz and it has very similar marks to yours. As it’s a natural stone, it will vary.

However, I remember my friend having a similar issue with Karndean flooring in that the floor laid didn’t resemble the sample. She had a lot of back and forth with the flooring company but they eventually stopped chasing for the balance. She only paid around 50%.

I would said it would be quite difficult to get a worktop that is completely identical to the sample, however if you’re not made aware of this and aren’t familiar with quartz, I do think you should have some comeback. 

mattgod69

I did today go and visit a showroom relatively close to me which has this worktop installed.  It frankly looks lovely and completely along the lines of what we were expecting.   There was some red areas but this was minimal and did not detract from the peodemantly grey colouring.  There was none of the red areas and staining making it looked like something had been spilt on it.   See the pictures below.   It almost looks looks like a different material.... and it was still the worktop of choice that was in that showroom!  That supplier said that they install lots of that worktop since it was on display. I am wondering if those small pieces of metal are the key and that something has contaminated the batch causing the additional staining?!  I know this can happen with other building materials etc. 

ComicGeek

I would imagine that the staple is post production. The forming of the quartz is undertaken at such high temperatures and pressures that the staple just wouldn't be there at the end. The finished quartz slabs are all polished after forming so that would have been noticed at that point sitting on top. More likely that the staple was there during/after cutting, so wouldn't have affected the colour of the slabs.

There is definitely a colour difference between your photos and the showroom/website photos so can understand why you're not happy. To my eye it looks like you've almost got too many whiter patches within the slabs rather than grey, which then makes the browner elements look more prominent. Some of that could be down to lighting - your photos at home are taken with natural whiter daylight, whereas the photos in the showroom definitely look to have warmer, yellowy tones.