Problem with Halifax Clarity Card?

peterhjohnson

I've used my Clarity card for many years both in person and online for foreign transactions without incident but recently they've declined a transaction I've made many times before and as they refuse to fix it, I'm in need of an alternative?

(I pay for an online service priced in US$ and every time my card expires, I have to supply updated details so I can be charged at renewal time. The supplier attempts to authorise US$1.00 to check the card but this is declined because of a new Halifax anti-fraud policy of declining anything less than one euro and the dollar is currently less than a euro)

So, I'm after a card that is practical to use online for US$?

Thanks

MorningcoffeeIV

peterhjohnson said:

So, I'm after a card that is practical to use online for US$?

Pretty much anything.

daivid

I assume you are wanting to avoid foreign currency charges that could apply. If you are happy with a debit card Chase would a good option, as would First Direct if you wanted a linked saver and interest free overdraft. If you want a credit card Barclaycard rewards would do the job of the Clarity and give .25% cashback.

WillPS

peterhjohnson said:

I've used my Clarity card for many years both in person and online for foreign transactions without incident but recently they've declined a transaction I've made many times before and as they refuse to fix it, I'm in need of an alternative?

(I pay for an online service priced in US$ and every time my card expires, I have to supply updated details so I can be charged at renewal time. The supplier attempts to authorise US$1.00 to check the card but this is declined because of a new Halifax anti-fraud policy of declining anything less than one euro and the dollar is currently less than a euro)

I've never heard of such a limit. Are you saying you can't just buy, say, a single banana using your Halifax Clarity card?

peterhjohnson

WillPS said:

I've never heard of such a limit. Are you saying you can't just buy, say, a single banana using your Halifax Clarity card?

I've not tried it and I expect the security for in-person transactions is different to that for online
You're unlikely to hear of exact authorisation limits for obvious reasons

FredTrump

WillPS said:

peterhjohnson said:

I've used my Clarity card for many years both in person and online for foreign transactions without incident but recently they've declined a transaction I've made many times before and as they refuse to fix it, I'm in need of an alternative?

(I pay for an online service priced in US$ and every time my card expires, I have to supply updated details so I can be charged at renewal time. The supplier attempts to authorise US$1.00 to check the card but this is declined because of a new Halifax anti-fraud policy of declining anything less than one euro and the dollar is currently less than a euro)

I've never heard of such a limit. Are you saying you can't just buy, say, a single banana using your Halifax Clarity card?

Do you often buy a single banana online?
In person (i.e. contactless / Chip & Pin) will be different.

dresdendave

It must be an online only check. I was at a hotel in Brisbane in June and they did a 1AUD (about 55p) authorisation to check my (Clarity) card was valid and there was no issue.