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Old kindle basically made worthless.

I have a gen 4 Kindle, 10+ years old. It's been amazing and I tend to go back to it and use it frequently. 
After downloading a new book and then going to download it to the Kindle, it comes to light that the kindle store no longer supports it so no more books for me 😡 

I'm a little annoyed as this device is perfectly fine but now rendered obsolete because Amazon don't want to update it. 

Do you think Amazon would acknowledge a complaint?  

Comments

  • mebu60
    mebu60 Posts: 1,397 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    Doubt it.

    I had a perfectly serviceable iPad2 that was 9+ years old when support was withdrawn. Very annoying.

    Replaced with an Amazon Fire tablet. Took me a while to work out why there were no radio apps. Alexa play [name of radio station]! Doh! 
  • Neil_Jones
    Neil_Jones Posts: 9,414 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I have a gen 4 Kindle, 10+ years old. It's been amazing and I tend to go back to it and use it frequently. 
    After downloading a new book and then going to download it to the Kindle, it comes to light that the kindle store no longer supports it so no more books for me 😡 

    I'm a little annoyed as this device is perfectly fine but now rendered obsolete because Amazon don't want to update it. 

    Do you think Amazon would acknowledge a complaint?  

    Yeah, that was announced last year that this would happen so you've had a year's notice so...

  • housebuyer143
    housebuyer143 Posts: 4,011 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 7 August 2023 at 5:57PM
    I have a gen 4 Kindle, 10+ years old. It's been amazing and I tend to go back to it and use it frequently. 
    After downloading a new book and then going to download it to the Kindle, it comes to light that the kindle store no longer supports it so no more books for me 😡 

    I'm a little annoyed as this device is perfectly fine but now rendered obsolete because Amazon don't want to update it. 

    Do you think Amazon would acknowledge a complaint?  

    Yeah, that was announced last year that this would happen so you've had a year's notice so...

    First I heard of it. I go through reading phases so it's been a be while since I picked it up and was frustrated to find I now need to spend £80 on a new kindle. I'll probably just go to the library now and rent the actual books.
  • Keithy13
    Keithy13 Posts: 80 Forumite
    Ninth Anniversary 10 Posts Name Dropper Combo Breaker
    You can still use Calibre to add books to your Kindle. Have a look here    https://calibre-ebook.com
  • Grey_Critic
    Grey_Critic Posts: 1,354 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Combo Breaker
    Youngest son bought me a Kindle back in 2012 - when it failed I boiught a paperwhite and when that failed I bought another kindle.  few months ago I found my original and poiut of curiousity I plugged it in, It charged up and I am reading some of the 400 plus biiks on it besides the current one. I had deregistered the first so do not bother switcing the wifi on.
    Got heading on for 3,000 books.
  • mgfvvc
    mgfvvc Posts: 1,209 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I have a gen 4 Kindle, 10+ years old. It's been amazing and I tend to go back to it and use it frequently. 
    After downloading a new book and then going to download it to the Kindle, it comes to light that the kindle store no longer supports it so no more books for me 😡 

    I'm a little annoyed as this device is perfectly fine but now rendered obsolete because Amazon don't want to update it. 

    AIUI it is still possible to download e-books that you buy online. You just can't buy them on the device itself. 
    Is there any reason why you can't just buy the books from your PC or mobile phone?

  • housebuyer143
    housebuyer143 Posts: 4,011 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 8 August 2023 at 3:31PM
    mgfvvc said:
    I have a gen 4 Kindle, 10+ years old. It's been amazing and I tend to go back to it and use it frequently. 
    After downloading a new book and then going to download it to the Kindle, it comes to light that the kindle store no longer supports it so no more books for me 😡 

    I'm a little annoyed as this device is perfectly fine but now rendered obsolete because Amazon don't want to update it. 

    AIUI it is still possible to download e-books that you buy online. You just can't buy them on the device itself. 
    Is there any reason why you can't just buy the books from your PC or mobile phone?

    I bought it from Amazon on my PC but it doesn't let me access the kindle store or my Amazon account on my Kindle to download the books I have bought. I don't have another way to get it onto the device.
  • tafelmoneysaver
    tafelmoneysaver Posts: 259 Forumite
    Part of the Furniture 100 Posts Name Dropper
    edited 8 August 2023 at 5:02PM
    There are two ways you can transfer books to these old devices:
    1) Send by email
    2) Transfer from your online Amazon account (access this through the Amazon App or web browser)

    If you can indicate which you prefer, we can provide more guidance.

    [Source: I have one of these devices and did this twice in the past 2 weeks]
  • mgfvvc
    mgfvvc Posts: 1,209 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I bought it from Amazon on my PC but it doesn't let me access the kindle store or my Amazon account on my Kindle to download the books I have bought. I don't have another way to get it onto the device.
    It should be accessible from your library.
    I have just fired up an old Kindle Keyboard. There is a book on the account called Ogres. It was only bought about a month ago. I searched for Ogres (menu -> Search, enter Ogres, select "My Items" to search in). I was able to download Ogres from the search results.
  • housebuyer143
    housebuyer143 Posts: 4,011 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Thanks all. I tried the other way of looking for books as suggested and it downloaded the ones from Amazon I bought on the PC 😁😁 pleased it's still functional 
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