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Wickes kitchen install - refund on unused items?

phatus10 · 2023-08-04 10:52:36

I've recently had a new kitchen install through Wickes. During the build my installer mentioned there are some items left and said I could contact Wickes about getting a refund. The items total £600. I've contacted Wickes via phone & email a number of times and have got nowhere. They didn't even respond to the emails.…

Comments

tightauldgit Posts: 2,628 Forumite

8 August 2023 at 8:56AM

My understanding of how Wickes work though is that the installers are not part of Wickes but 3rd party contractors - so you really need to work out if you feel the design was wrong (which presumably you signed off on?) or the install was wrong (which apparently you were watching and agreeing to as it went along?) before you try to take someone to court otherwise you are just wasting your time and money.

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