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Manufacturers not support goods sold through auction sites

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  • user1977
    user1977 Posts: 18,302 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    user1977 said:
    user1977 said:
    teamdrury said:

    when I attempted to contact the eBay trader they were no longer operating. 
    What do you mean by "no longer operating"? You can still enforce your consumer rights against them if they exist (and you can find them!) - it doesn't matter whether they are still trading or not.
    Depends if it was a business or an individual. If the business has gone bankrupt I don’t think there’s much you can do to enforce them. And if it’s an Individual then there are no consumer rights with private sales. 
    But if it was a sole trader they can still be pursued. "Sorry mate, I don't do that stuff any more" isn't a defence.
    We have no description of the sale from OP, so hard to comment on it outside of hypotheticals
    Indeed. I was assuming a business, given the OP's reference to a "trader".
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