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Castle trust bank
Ar3014
Posts: 1 Newbie
Openned a 1 year fixed savings account at 6.20% They have since changed the rate to 5. 98%.
After querying this last week they have stated this was an error and would correct. Yet to see any amendment to the original rate that they advertised.
After querying this last week they have stated this was an error and would correct. Yet to see any amendment to the original rate that they advertised.
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Got an email apologising for the incorrect rate and said it would be corrected some time this week. Also advised there would be no loss of interest.Patience.Things that are differerent: draw & drawer, brought & bought, loose & lose, dose & does, payed & paid0
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Email this morning saying the error had been corrected.Checked account and all good now. 6.2%Things that are differerent: draw & drawer, brought & bought, loose & lose, dose & does, payed & paid0
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This has been covered on a thread on the savings board:Ar3014 said:Openned a 1 year fixed savings account at 6.20% They have since changed the rate to 5. 98%.
After querying this last week they have stated this was an error and would correct. Yet to see any amendment to the original rate that they advertised.
https://forums.moneysavingexpert.com/discussion/6462589/castletrust-bank-1-year-fix-6-2-complaint
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