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Contacting British Gas

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Comments

  • so this is day 10 of the second time I have requested MY money back… and guess what still no refund.. have opened a complaint with the Energy Ombudsman. Let’s see what they can do
  • Alnat1
    Alnat1 Posts: 3,983 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Ditch and switch to another company (I'd suggest Octopus) and then BG will have to refund your credit. You could also get £50 from Octopus if you can use a family/friend's referral code.
    Barnsley, South Yorkshire
    Solar PV 5.25kWp SW facing (14 x 375) installed Mar 22 
    Lux 3.6kw hybrid inverter and 9.6kw Pylontech batteries 
    Daikin 8kW ASHP installed Jan 25
    Octopus Cosy/Fixed Outgoing 
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