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Contacting British Gas
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so this is day 10 of the second time I have requested MY money back… and guess what still no refund.. have opened a complaint with the Energy Ombudsman. Let’s see what they can do0
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Ditch and switch to another company (I'd suggest Octopus) and then BG will have to refund your credit. You could also get £50 from Octopus if you can use a family/friend's referral code.Barnsley, South Yorkshire
Solar PV 5.25kWp SW facing (14 x 375) installed Mar 22
Lux 3.6kw hybrid inverter and 9.6kw Pylontech batteries
Daikin 8kW ASHP installed Jan 25
Octopus Cosy/Fixed Outgoing1
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