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First Ever PCN
Hi All, I have been up since 4am this morning reading all the posts I can on these PCN. I just wanted to check that I have understood the correct way to proceed before I do anything. Ok so the timeline is as follows. PCN recieved by post on 26/7/23, date of issue was 14/07/23. Anpr camera operated by CP Plus Ltd trading as Groupnexus claim my vehicle entered durham city retail park on 06/07/23 at 09.34 and leaving at 14.47. I pass by this retailpark 4 times a day Mon to Fri taking my wife to work a mile away.I drop her off between 9am to 9.30, and pick her up at 2.30pm every day. I often call into the B&M store on site twice on the same day, and I know that this is what has happened on this date. I didnt make a purchase at B&M on the morning, however I have taken a screenshot of my debit card being used at B&M to pay for goods on that day at 15.05 on that day,18mins after they say the anpr recorded the vehicle leaving. I have gone into B&M to speak to the manager but he was of no help.He pointed me in the direction of a small office on the retail park to speak to an employee of the park management company. He also said he counld't help as their cctv cams had been down for weeks. I am going to email B&M head office and complain, as well as the land owner who I believe is a company called Columbia Threadneedle Investments. Can anyone please advise if Ive missed anything? Thanks in advance for taking the time to look at this post.
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