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Still not had final bill from Green Network Energy/EDF

I had been in a dispute with Green NE after they installed a new meter and overcharged me. They sent my final bill well after they ceased trading and told me not to pay it until EDF contacted me. 2-3 years have passed and I haven’t heard anything. I have since moved house but they have my email and new address. Is anyone else in the same position? Any advice?

Comments

  • Brie
    Brie Posts: 16,795 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Have you contacted EDF?  Or are you just waiting in case it all eventually goes away?  
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  • Robin9
    Robin9 Posts: 13,079 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Has an EDF account
    been set up ?

    Go back to the first few statements and I'm sure you will find the GNE final there.

    EDF did make hard work of absorbing GNE - mine took the best part of 6 months.
    Never pay on an estimated bill. Always read and understand your bill
  • @Brie @Robin9 I contacted EDF at the start and they said it was too early, they would be in touch when necessary. I knew they were behind so I thought it would take time.
  • Robin9
    Robin9 Posts: 13,079 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    complaintresolution@edfenergy.com

    Do check your EDF statements -  mine did take 6 months to sort out.

    Use the above email if you still think you haven't got it - don't bother with CS
    Never pay on an estimated bill. Always read and understand your bill
  • FreeBear
    FreeBear Posts: 18,366 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    EDF took over Toto the Clowns when that outfit went bust a week or so after I managed to leave. Didn't stop EDF from trying to grab my supply back with an erroneous transfer.
    Whilst I have had a "final" bill from both Toto and EDF, they were charging me for (100's) cubic feet of gas when I was on a metric smart meter. Not heard a thing from EDF for about 2 years now (and the bill still hasn't been paid). Perhaps they have forgotten about it, but I'm not going to remind them..
    Any language construct that forces such insanity in this case should be abandoned without regrets. –
    Erik Aronesty, 2014

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