Car dealership changing contract agreement

ginagg

All points taken thank you everyone.  Here is the revision...

Dear 

I am writing to confirm that I will no longer be proceeding with the order for a Renault Clio RS Line.  I now deem this contract null and void and will require a full refund of monies paid.

The reason for this is down to breeches in contract on the part of ********.  The details of the sale were not clearly stated to me, and I believe I have been misled, with important and significant details, that I would not have agreed to, being omitted at the time of the sale.

The car was ordered on 8th April 2023 for a delivery in June.  It was agreed as a point of sale that my car was to be part exchanged for £6300 and was inspected on the day.  I also spent around 2 hours in branch with pre-credit checks, selecting a model that would be here by June, sacrificing my personal choice of colour.  It was agreed but was not in writing that I would bear no more costs for my car that was being part exchanged and that the service and MOT fee would be forfeited by Pentagon, should my new car not be here by the date specified.  A contract was signed, and a deposit was paid, with the amount offered for my car in writing in the contract.

I received a call from Jackie on Friday 28th July to say the car had arrived. 

When I spoke to Jackie again on Sat 29th, she said they were revising the part exchange amount by £1200 due to depreciation of my cars value, in the time it has taken for my new car NOT to be delivered.  I countered that my new car will have also depreciated.  Jackie said how this was not the case and said that the car was not registered, so could just be sold on at the same price (Breech and dishonest practice) I informed Jackie I did not accept this revised offer and she said she would speak to her manager and come back to me but is on annual leave after today.  So now I could not collect the new car.

I have now done some research and discovered that the new Renault Clio is changing shape and specification in 1 months’ time (Sept) so I checked the cost of this now,  Due to Pentagon changing the terms and conditions of my sale by reducing the price of the part exchange, which would in fact also make the contract and original agreement null and void.

I discovered that across Renault branches across the country, the car I have purchased is now at least £3000 less to purchase.  The cheapest being in the colour I wanted and in Barnsley at £17,300.

I reject the offer to change the terms and conditions agreed at the initial point of sale in favour of the dealership and wish to terminate the contract made as I will not be agreeing to the new proposed contract and I now have lost faith in the selling practices of this company.  I am owed the deposit amount of £550 which I will request with the delivery of this notice and will give 14 days for these monies to be paid in full, due to Pentagon not fulfilling the agreement.  

Regards

WellKnownSid

Breach NOT breech.  As in 'break', they have broken the contract.

ginagg

Just an update - the letter worked and they agreed to refund my deposit thanks all

Grumpy_chap

ginagg said:

Just an update - the letter worked and they agreed to refund my deposit thanks all

Excellent - thanks for reporting back the positive outcome