RCS (TXT) not working

MouldyOldDough

My wifes new phone (Honor) came with RCS - apparently a better way of texting - however, it keeps on failing - telling her that the message recipients phone is turned off and the message cannot be sent !!

This only happens on some recipients - others work first time

She then has to select a different way of sending the txt - google messenger - but it won't default to messenger

Any advice ..

Bradden

There's some useful advice on the google hlpl pages.. 
https://support.google.com/messages/answer/7189714?hl=en-GB

Neil_Jones

The main requirements for RCS are:  Both devices support it and there is a live internet connection and that you're using the Messages app.

This is not a phone feature, its a Messages feature.

https://support.google.com/messages/answer/9487020?sjid=137404689520476217-EU might be of interest as well as the above link.

mgfvvc

There is an option to send via text if RCS is not available. My experience was that this didn't work and I found it better to turn off RCS completely.

MouldyOldDough

mgfvvc said:

There is an option to send via text if RCS is not available. My experience was that this didn't work and I found it better to turn off RCS completely.

We tried to turn RCS off but were unable to do so 

bat999

MouldyOldDough said:

My wifes new phone (Honor) came with RCS - apparently a better way of texting...

Hi

Previously you sent and received SMS Texts.

And they always worked OK.

Now you want to send and receive RCS Messages instead.

And they don't always work.

Is that it?

MouldyOldDough

bat999 said:

MouldyOldDough said:

My wifes new phone (Honor) came with RCS - apparently a better way of texting...

Hi

Previously you sent and received SMS Texts.

And they always worked OK.

Now you want to send and receive RCS Messages instead.

And they don't always work.

Is that it?

Almost right - previously sms txts worked with everyone

Now - RCS messages work on most recipients (I don't understand why some don't but.....) - so we are trying to default it to SMS - but are unable to do so

mgfvvc

MouldyOldDough said:

- so we are trying to default it to SMS - but are unable to do so

On my phone, I go into the messages app, tap on the account icon, select messages setting->RCS chats and toggle turn on RCS chats.

MouldyOldDough

mgfvvc said:

MouldyOldDough said:

- so we are trying to default it to SMS - but are unable to do so

On my phone, I go into the messages app, tap on the account icon, select messages setting->RCS chats and toggle turn on RCS chats.

My wifes phone does not allow RCS to be turned off

cerebus

What phone do you have? I just use the normal android messages to send sms texts, if you don't want to use rcs texts then disable or delete the app?

wongataa

If it is the Messages app from Google then you can turn on/off RCS  in the app settings.  Other SMS apps are most likely similar in that regard.