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Private Parking Company refusing to acquiesce to request from land owner to refund PCN
Dear All, I received a penalty charge notice for parking when using a ZipCar (a hire car). The PCN was paid from my account by ZipCar on receipt before I could appeal it. I contacted and heard back from one of the company directors that owns the land where I received the PCN, and they apologised for the PCN and informed me that they would request that the PCN be withdrawn and my money be repaid. However, I have just received the following forwarded email from one of the company employees who received it from the private parking company. Before I respond to them, I wanted to check with those here whether this response is the nonsense it appears to be and that nothing in the law stops the private parking company from repaying my money. I, of course, had not accepted any such liability: Hi xx,
Further to your conversation with my colleague earlier this PCN is already paid. Once a PCN is paid it is deemed as settled under BPA regulations, and we are unable to issue refunds as liability has been accepted.
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