Number Port from Lebara Sim to Lebara Sim

Richchad

I decided to move from Tesco PAYG to Lebara, intending to go for the MSE 5GB offer, unlimited calls and texts plus 6 months at £1.99, however I made the mistake of ordering a free sim thinking I could then select the MSE offer but found out you need to apply direct from the MSE for the offer and a sim.

I only discovered this after activating the Lebara sim and arranging to port my Tesco number to the Lebara sim and then found out that I couldn't select the MSE offer.

I have now applied and paid the first month for the MSE offer with sim using a different email address, my intention is to then try to port my number from the first Lebara sim to the new Lebara sim, I am wondering if this will be a problem and might have to get another providers sim and port out of Lebara and then back to Lebara...

Just wondering if anyone has managed to move their number between Lebara sims and what happens to the account when the number has been removed, will this free up my email I used with the first application so I could then use this email with the MSE offer sim by just changing email?

Sorry for the long post, hope someone can help..

saajan_12

No, you have to port out of Lebara to another provider and then back to the new Lebara sim. I suppose you could try contacting Lebara and ask if they could manually give you the same deal or a discount on the activated sim so that you end up in the same place.. 

As for the email address, thats one for Lebara, otherwise you may need to make a separate account. 

savergrant

Richchad said:

I decided to move from Tesco PAYG to Lebara, intending to go for the MSE 5GB offer, unlimited calls and texts plus 6 months at £1.99, however I made the mistake of ordering a free sim thinking I could then select the MSE offer but found out you need to apply direct from the MSE for the offer and a sim.

I only discovered this after activating the Lebara sim and arranging to port my Tesco number to the Lebara sim and then found out that I couldn't select the MSE offer.

I have now applied and paid the first month for the MSE offer with sim using a different email address, my intention is to then try to port my number from the first Lebara sim to the new Lebara sim, I am wondering if this will be a problem and might have to get another providers sim and port out of Lebara and then back to Lebara...

Just wondering if anyone has managed to move their number between Lebara sims and what happens to the account when the number has been removed, will this free up my email I used with the first application so I could then use this email with the MSE offer sim by just changing email?

Sorry for the long post, hope someone can help..

Strictly speaking porting your number is moving your number from one network (or mvno) to a new provider. So you can't port from lebara to lebara. Lebara may be able to swap the numbers over on their system, or to put it another way to swap the packages between the two sims.
If you have ordered the mse deal you must have already given lebara an email address for the new sim, I don't think you can change that.

oldcodger69

Lebara offers: TOO GOOD TO BE TRUE! I also have just gone for their one Offer in the MSE Weekly edition of 15 August 2023. My previous Lebara Plan expired on 22 August 23.  Apparently the particular (MSE Blagged) Offer was not available to existing Lebara Plan-holders (where have we heard that before?)   I complained, well, yes, you can have it.  I applied.  My email box then filled with what the new SIM-card number would be, plus instructions of how to reconnect my previous number!  All good news.  I assume all this is for security of the SIM-cards (why else?). 

The SIM-card is delivered and I discover from a mobile-to-mobile call that it has a different telephone number to that Lebara notified.  No matter: I will be following their directions of how to reconnect my previous number.  The directions inform how to obtain a PAC code.  This duly arrives but the Lebara web-form won't accept it !  I contact Lebara and, guess what, because it's a third-party Plan, I cannot have my previous number ! 

The original advert does not say that the Plan is not open to existing Lebara customers and then misinforms applicants continuously (wrong SIM-card number supplied, re-Portin unavailable etc). All this is (buried) in their Terms & Conditions, of course.  How to win friends and influence people.

So beware!!

mmhboat

With a bit of patience it can be done. Get new Lebara SIM and activate. Buy a monthly contract SIM from another provider (I paid £1) and port your number to them. Wait a few days and port your number back to Lebara.